This Privacy Policy explains how ph111 collects, uses, stores, shares, and protects your personal information when you access or use our platform. We are committed to handling your data with care, in full compliance with Philippine data protection law.
ph111 uses 256-bit SSL encryption across all data transmission channels. Personal and financial data is stored on secure servers with restricted access, consistent with PAGCOR compliance requirements.
ph111 processes personal data in accordance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and the regulations issued by the National Privacy Commission (NPC).
ph111 does not sell, rent, or trade your personal information to third-party marketers. Disclosure to external parties is limited strictly to service operations, legal obligations, and PAGCOR regulatory requirements.
Under the Data Privacy Act, you have the right to access, correct, delete, and port your personal data. You can exercise these rights at any time by contacting our Data Protection Officer.
ph111 collects only the personal data necessary for account operation, KYC verification, payment processing, and compliance. We do not collect data beyond what is reasonably required for these purposes.
In the event of a personal data breach that poses a risk to your rights, ph111 will notify affected Players and the National Privacy Commission within the timeframes required by Philippine law.
This Privacy Policy is issued by ph111 ("we," "us," "our," or "the Company"), the operator of the online gaming platform at ph111.one, licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). ph111 acts as the Personal Information Controller in relation to the personal data processed under this Policy.
This Policy applies to all individuals who visit, register on, or use the ph111 platform ("you," "the Player," or "Data Subject"). By using the ph111 Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Policy, please discontinue use of the Platform.
1.1 ph111 is a PAGCOR-regulated online casino and sports betting platform that has been operating in the Philippines since 2017. As the operator of ph111.one, ph111 is the Personal Information Controller responsible for all personal data collected through the Platform, in accordance with Republic Act No. 10173 (the Philippine Data Privacy Act of 2012) and its Implementing Rules and Regulations.
1.2 ph111 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection legislation. Contact details for the DPO are provided in Section 15 of this Policy.
2.1 This Privacy Policy applies to personal data collected through the following touchpoints:
2.2 This Policy does not cover the data practices of third-party service providers, game developers, or payment processors whose services are integrated into the ph111 Platform. Players are advised to review the privacy policies of those parties independently where applicable.
3.1 ph111 collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number (PhilSys, UMID, Driver's License, Passport, SSS/GSIS) |
| Contact Data | Email address, mobile number (Globe or Smart), residential or billing address |
| Financial Data | GCash mobile number, PayMaya account reference, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records |
| Account Data | Username, hashed password, account balance, gaming history, bonus usage, session logs, login timestamps |
| Technical Data | IP address, browser type and version, device identifier, operating system, time zone, geolocation (country/region level) |
| Behavioral Data | Games played, wager amounts, session duration, product preferences, click-path data, deposit and withdrawal patterns |
| Communications Data | Records of live chat and email interactions with ph111 support staff, feedback and complaint content |
| Compliance Data | Source of funds declarations, enhanced due diligence documents, responsible gaming tool settings, self-exclusion status |
3.2 ph111 does not collect special categories of sensitive personal data (such as health, biometric, or political opinion data) except where expressly required by PAGCOR compliance procedures or Philippine anti-money laundering regulations.
4.1 ph111 collects personal data through the following methods:
Some personal data is required for ph111 to provide its services — for example, identity and financial data necessary for KYC and payment processing. Failure to provide required data may result in an inability to complete registration, access betting products, or process withdrawals.
5.1 ph111 processes personal data for the following purposes:
5.2 ph111 does not use personal data for automated individual decision-making that produces legal or similarly significant effects, except as required for fraud detection and PAGCOR compliance processes, in which case players may request human review of any decision that affects their account.
6.1 ph111 processes personal data on the following legal grounds under the Philippine Data Privacy Act:
7.1 ph111 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Disclosure is limited to the following categories of recipients:
7.2 All third parties to whom ph111 discloses personal data are required to handle that data in accordance with applicable privacy law and ph111's data protection standards.
ph111 maintains formal Data Processing Agreements with all third-party service providers who process personal data on its behalf. These agreements impose binding confidentiality, security, and purpose-limitation obligations consistent with the Philippine Data Privacy Act.
8.1 Some of ph111's third-party service providers — particularly game software providers and cloud infrastructure vendors — may be located outside the Philippines. Where personal data is transferred to a jurisdiction without an equivalent level of data protection, ph111 will implement appropriate safeguards, such as standard contractual clauses approved by the National Privacy Commission, to protect your data.
8.2 ph111 takes reasonable steps to ensure that cross-border data transfers comply with the requirements of the Philippine Data Privacy Act and that transferred data receives an equivalent level of protection as it would in the Philippines.
9.1 ph111 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure (AMLC requirement) |
| KYC documents | 5 years from submission or account closure, whichever is later |
| Financial transaction records | 5 years from transaction date (BIR and AMLC requirements) |
| Gaming history and session logs | 3 years from session date, or as required by PAGCOR |
| Customer support communications | 3 years from date of interaction |
| Self-exclusion records | Permanent (for enforcing lifetime exclusions) |
| Marketing preferences and consent logs | Until consent is withdrawn plus 1 year for audit purposes |
9.2 Upon expiry of the applicable retention period, ph111 will securely delete or anonymize personal data so that it can no longer be associated with an identifiable individual.
10.1 ph111 implements appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include but are not limited to:
10.2 Notwithstanding these measures, no internet transmission or electronic storage method is entirely risk-free. ph111 cannot guarantee absolute security but is committed to maintaining industry-appropriate protections and responding promptly to any incidents.
In the event of a personal data breach that poses a risk to affected individuals, ph111 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected Players within a reasonable timeframe, in accordance with Section 20(f) of the Philippine Data Privacy Act.
11.1 Under the Philippine Data Privacy Act, you have the following rights in relation to the personal data ph111 holds about you:
You have the right to obtain confirmation of whether ph111 processes personal data about you, and to request a copy of that data together with information about how it is used.
You have the right to request correction of inaccurate or incomplete personal data that ph111 holds about you. Some corrections may require documentary evidence for verification.
You have the right to request deletion or blocking of personal data where it is no longer necessary for the purpose collected, where consent has been withdrawn, or where processing is unlawful — subject to applicable legal retention obligations.
You have the right to object to processing of your personal data based on legitimate interests, including for direct marketing purposes. Where you object to marketing, ph111 will cease processing for that purpose immediately.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that ph111 transmit this data to another controller where technically feasible.
You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data has been processed in violation of the Data Privacy Act. ph111 encourages Players to contact us first so we can address concerns directly.
11.2 To exercise any of the above rights, contact ph111's Data Protection Officer using the details provided in Section 15. ph111 will respond to verified requests within 30 calendar days, or within the period prescribed by applicable law for complex requests.
11.3 ph111 reserves the right to verify your identity before processing a data subject rights request, to prevent unauthorized disclosure of personal data to third parties.
12.1 ph111 uses cookies and similar tracking technologies on the Platform for the following purposes:
12.2 ph111 does not use third-party advertising or behavioural targeting cookies. No data from the ph111 Platform is shared with advertising networks for the purpose of delivering targeted advertising.
12.3 Players may manage cookie preferences through their browser settings. Please note that disabling essential cookies may impair login and Platform functionality.
Most browsers allow you to view, delete, and block cookies through the browser settings menu. For instructions specific to your browser (Chrome, Safari, Firefox, Edge), consult the browser's built-in help function. Note that clearing cookies will log you out of your ph111 session.
13.1 The ph111 Platform is strictly restricted to individuals aged 21 years and above, as required by PAGCOR and Philippine gaming law. ph111 does not knowingly collect or process personal data from individuals under 21 years of age.
13.2 Age verification is conducted as part of the mandatory KYC process for all registered accounts. Any account where age verification reveals the holder to be under 21 will be immediately suspended, any funds returned to the source payment method, and no further data will be retained beyond that required by law.
13.3 If ph111 becomes aware that it has inadvertently collected personal data from a person under 21 years of age outside of the KYC process, it will take steps to delete that data promptly.
14.1 ph111 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or PAGCOR requirements. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.
14.2 For material changes — those that significantly affect your rights or how your data is used — ph111 will provide advance notice via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
14.3 Continued use of the ph111 Platform following the effective date of any updated Privacy Policy constitutes acceptance of the revised terms. If you do not accept the changes, you should cease using the Platform and close your account.
15.1 For all data protection enquiries, rights requests, or complaints, please contact ph111's Data Protection Officer through the following channels:
[email protected] — mark the subject line "Data Privacy Request" for priority routing to the DPO team. Responses within 30 calendar days.
Available 24/7 at ph111.one. Inform the support agent that your query is a data privacy matter and request escalation to the DPO queue.
15.2 If you are not satisfied with ph111's response to a data privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines (NPC) in accordance with the procedures published on the NPC's official channels.
ph111 is the PAGCOR-regulated gaming platform built for Filipino players — with transparent data practices, GCash and PayMaya payments, 3,500+ games in Philippine Peso, and 24/7 live dealer tables. Players must be aged 21 or above.
PAGCOR-regulated · 21+ only · GCash & PayMaya accepted · Data protected under RA 10173